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Services provided

Warranty on parts ruled as defective up until 90-days after the date service was purchased. Warranty only valid on part(s) replaced during original service. No warranty on water damaged devices. No refunds on water damage repair service due to the amount of labor we invest into the attempted repair of a device. We do not guarantee that a device is repairable. All sales are final unless an accessory or physical part (not repair) has been purchased (no refunds for repair services). Refund must be requested within 30 days of purchase date. Refund will be issued once item is received back at Fixyourphone. No refunds on repair services purchased and rendered.

In the event that payment is not received within 30 days of when the device is sent in, you agree to the device becoming property of Fixyourphone.

Fixyourphone terms of service/repair

Purchaser of service will truthfully and to the best of his/her own knowledge select the most appropriate repair. Fixyourphone will do a full inspection on the phone prior to repair being completed. If other problems are found with the phone, Fixyourphone will contact the owner immediately before completing repairs.

If you send Fixyourphone a phone that is beyond repair, we will contact you. If you do not truthfully select the right repair (to your best knowledge), we reserve the right to refuse service and return your phone.

Fixyourphone does guarantee that we reuse or replace any screen protectors or skins that may come originally on the device. They may be subject to removal and discarding if need be during repair. Fixyourphone is not responsible for cases or boxes received. Please do not send them.

If your water damaged phone can not be repaired satisfactorily, customer will have the option to receive the phone back, or sell the phone to Fixyourphone. If your phone has water damage, no warranty will be given on any repair. Fixyourphone retains the right to refuse any repair.

Warranty Disclaimer

To the fullest extent permissible pursuant to applicable law, Fixyourphone disclaims all warranties, express or implied, including, but not limited to, implied warranties of merchantability and fitness for a particular purpose and non-infringement. Fixyourphone does not represent or warrant that the functions contained in the site will be uninterrupted or error-free, that the defects will be corrected, or that this site or the server that makes the site available are free of viruses or other harmful components. Fixyourphone does not make any warrantees or representations regarding the use of the materials in this site in terms of their correctness, accuracy, adequacy, usefulness, timeliness, reliability or otherwise. Some states do not permit limitations or exclusions on warranties, so the above limitations may not apply to you.

Limitation of Liability

Fixyourphone shall not be liable for any special or consequential damages that result from the use of, or the inability to use, the materials on this site or the performance of the products, even if Fixyourphone has been advised of the possibility of such damages. Applicable law may not allow the limitation of exclusion of liability or incidental or consequential damages, so the above limitation or exclusion may not apply to you.

Typographical Errors

In the event that a Fixyourphone product is mistakenly listed at an incorrect price, Fixyourphone reserves the right to refuse or cancel any orders placed for product listed at the incorrect price. Fixyourphone reserves the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is cancelled, Fixyourphone shall issue a credit to your credit card account in the amount of the incorrect price.

Term; Termination

These terms and conditions are applicable to you upon your accessing the site and/or completing the registration or shopping process. These terms and conditions, or any part of them, may be terminated by Fixyourphone without notice at any time, for any reason. The provisions relating to Copyrights, Trademark, Disclaimer, Limitation of Liability, Indemnification and Miscellaneous, shall survive any termination.


Fixyourphone may deliver notice to you by means of e-mail, a general notice on the site, or by other reliable method to the address you have provided to Fixyourphone.

Use of Site

Harassment in any manner or form on the site, including via e-mail, chat, or by use of obscene or abusive language, is strictly forbidden. Impersonation of others, including a Fixyourphone or other licensed employee, host, or representative, as well as other members or visitors on the site is prohibited. You may not upload to, distribute, or otherwise publish through the site any content which is libelous, defamatory, obscene, threatening, invasive of privacy or publicity rights, abusive, illegal, or otherwise objectionable which may constitute or encourage a criminal offense, violate the rights of any party or which may otherwise give rise to liability or violate any law. You may not upload commercial content on the site or use the site to solicit others to join or become members of any other commercial online service or other organization.

Participation Disclaimer

Fixyourphone does not and cannot review all communications and materials posted to or created by users accessing the site, and is not in any manner responsible for the content of these communications and materials. You acknowledge that by providing you with the ability to view and distribute user-generated content on the site, Fixyourphone is merely acting as a passive conduit for such distribution and is not undertaking any obligation or liability relating to any contents or activities on the site. However, Fixyourphone reserves the right to block or remove communications or materials that it determines to be (a) abusive, defamatory, or obscene, (b) fraudulent, deceptive, or misleading, (c) in violation of a copyright, trademark or; other intellectual property right of another or (d) offensive or otherwise unacceptable to Fixyourphone in its sole discretion.


You agree to indemnify, defend, and hold harmless Fixyourphone, its officers, directors, employees, agents, licensors and suppliers (collectively the “Service Providers”) from and against all losses, expenses, damages and costs, including reasonable attorneys’ fees, resulting from any violation of these terms and conditions or any activity related to your account (including negligent or wrongful conduct) by you or any other person accessing the site using your Internet account.

Third-Party Links

In an attempt to provide increased value to our visitors, Fixyourphone may link to sites operated by third parties. However, even if the third party is affiliated with Fixyourphone, Fixyourphone has no control over these linked sites, all of which have separate privacy and data collection practices, independent of Fixyourphone. These linked sites are only for your convenience and therefore you access them at your own risk. Nonetheless, Fixyourphone seeks to protect the integrity of its web site and the links placed upon it and therefore requests any feedback on not only its own site, but for sites it links to as well (including if a specific link does not work).

Abandoned devices

In the event that a device is left at our repair facility with no response from customer for 30 days, device becomes property of Fixyourphone.

Parts warranty

Parts are tested prior to shipping out. They leave here working. They only carry a 90-day warranty if, and only if, the part has not been installed by the customer. Once part has been installed, there is no warranty.